Billing and Payment Help Center!
Quick Note: Your computer's IP address is logged during any transaction, for future reference. Credit Card fraud is taken very seriously. NO INFORMATION is ever given out! Lovecity.com strictly protects our user's privacy!
I Believe I was Charged by Accident!
Please note, once in a while we will have a person pay with their credit card, use
the site for a period of time, and then claim that they have never heard of Lovecity.
This is fraud. Computer IP addresses are logged and will be used to fight
this kind of fraud. We go to great lengths to prevent credit card fraud and can use
this logging to help law enforcement officials find someone that has stolen your card.
Yet, sadly, it can also be used against the small percentage of people who use
their credit cards online for services, then later claim they did not - after they
received the services. Most of our users are honest people, yet a small percentage
try these things, to no avail.